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Terms & Conditions

Before placing an order with dizzydaze, you must make sure to read and agree to our terms and conditions. If you are unhappy with any aspect of these, then please contact us via email at [email protected] before placing your order with us.

By placing an order, you are purchasing a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability, and any guarantees or representations made as to delivery times are subject to delays resulting from postal/courier delays, logistics or bad weather, for which we will not be responsible.

Buying products on our website

We must receive payment in whole for your order before your order can be accepted. Once payment has been received by us, and availability of the product you’ve ordered has been verified, we will send you an email confirming your order has been accepted and will also inform you when it’s been dispatched.

Availability

All items are subject to availability. We will inform you as soon as possible, before accepting your order, if the goods you have ordered are not available.

Whilst we try to ensure that all details, descriptions and prices that appear on our website are accurate, errors may still occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and have already payed for the goods, you will receive a full refund.

We reserve the right the correct any typographical errors or inaccuracies and to change or update information at any time without prior notice. We also reserve the right to refuse to fulfil any orders that you may place based on out-of-date information regarding pricing, shipping, payment terms or sizing.

Prices & Payment

All prices on our website are given in British Pounds Sterling (£). Please see our Shipping & Returns page for current delivery times and costs.

You must pay by debit, credit card or PayPal at the time of the order. The price of any product is the price in force at the date and time of your order. We may change the price of any product before or after you place an order.

Please note, if your order is being dispatched to a country outside of the UK then we have no control over any customs or import duties that could occur when the package reaches your destination country and for which you will then be liable.

Cancellation of order

You have the legal right to cancel your order within 1 hour after the order confirmation. If you want to cancel your order, you need to notify us in writing at [email protected] within 1 hour. Once you have notified us, any sum debited from your debit, credit card or PayPal account will be re-credited to your account as soon as possible and in any event, within 14 days of your order.

Returns

Due to the nature of our work and with each item being made specifically to order, returns are therefore discouraged. Please visit our Shipping & Returns page for more details about returns and our alteration service.

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